VISIT OUR OUTLET
Shop # G-25, Ground Floor, City Center Residency & Mall, Bahadurabad BMCHS Sharafabad, Karachi, 74800, Pakistan
FREQUENTLY ASKED QUESTIONS
Yes. All product images on our website are of the actual items we offer. You will receive the same product as shown, in terms of design, color, and quality. Please note that minor variations may occur due to lighting or screen display settings, but we ensure every item meets our quality standards before dispatch.
Once your order is placed, a sales receipt (order confirmation) is automatically sent to your registered email address. You can also view and download your receipt by logging into your account on our website and navigating to My Account → Orders, where all your order details and invoices are available.
To request a return, please contact our customer support within the return eligibility period by calling or WhatsApping us at 03340144222 or emailing hi@namajees.com. Our team will guide you through the return process.
Please ensure the item is unused, in its original condition, and includes all original packaging and tags. Once your return is approved and received, we will process it according to our return and exchange policy.
Yes, we regularly restock selected items. Availability depends on demand and production schedules. If an item is currently out of stock, we recommend checking back soon or contacting us directly for updates on restocking timelines.
We currently ship orders across Pakistan. During checkout, you can enter your delivery address, and your order will be shipped to your specified location. For any special shipping requests or inquiries, please contact us directly at 03340144222 or hi@namajees.com.